Privacy Policy

Introduction

Welcome to bydigitaltreasures.com (“we,” “us,” or “our”). This Privacy Policy explains how we collect, use, disclose, and protect your information when you visit our website (https://bydigitaltreasures.com) and purchase our software, eBooks, graphics, audiobooks, games, WordPress plugins, and other digital products (collectively, “Services”).

By using our website or Services, you consent to the practices described in this policy. If you disagree with our practices, please do not use our website or purchase from us. We encourage you to read this policy carefully and contact us if you have questions.

Information We Collect

2.1 Personal Information

We collect personal information you provide when you register, place an order, or contact us. This includes:

• Name: For order processing and customer communication
• Email address: For order confirmations, license key delivery, and support
• Phone number: For order verification and customer support (optional)
• Billing/shipping address: For invoicing and GST compliance
• Payment details: Processed securely via third-party payment gateways (NOT stored on our servers)

Important: ByDigitalTreasures does NOT store credit card numbers, CVV codes, banking credentials, or sensitive payment information. All payment data is handled exclusively by Razorpay or PayPal.

2.2 Automatically Collected Information

When you visit our website, we automatically collect certain technical information:

• IP address: For security and fraud prevention
• Browser type/version: To optimize website compatibility
• Device information: Device type, OS, screen resolution
• Usage data: Pages visited, time spent on pages, click patterns
• Referrer information: Which website referred you to us

This information is collected automatically through server logs and analytics tools to improve our website performance and user experience.

3. Use of Information

We use your information to:

Order Processing & Delivery

• Process your purchase and deliver license keys/download links
• Generate order confirmations and tax invoices (GST compliance)
• Verify billing information and prevent fraud
• Track order status and delivery status

Account Management

• Manage your customer account and login credentials
• Store your order history and download links
• Process password reset requests
• Maintain account security and prevent unauthorized access

Customer Support

• Respond to your support inquiries via email or Telegram
• Provide technical assistance with license activation
• Troubleshoot compatibility or functionality issues
• Send order status updates and delivery notifications

Service Improvement

• Analyze website usage patterns and user behavior
• Identify website errors, bugs, and technical issues
• Optimize website performance, speed, and functionality
• Understand customer preferences and product demand
• Develop new features and improve existing services

Marketing Communications (With Your Consent)

• Send promotional emails about special offers and discounts
• Notify you about flash sales and limited-time offers
• Share product recommendations based on your purchase history
• You may opt out of marketing emails anytime by clicking “Unsubscribe”

Legal Compliance

• Comply with Indian e-commerce regulations and GST requirements
• Maintain tax records for income tax purposes
• Respond to legal requests from law enforcement or courts
• Enforce our Terms & Conditions and Refund Policy

4. Disclosure of Information

4.1 Third-Party Service Providers

We share your information with trusted partners who assist with our operations:

• Payment processing: Razorpay (UPI, cards, net banking, wallets) and PayPal
• Website hosting and analytics: Server infrastructure providers
• Email delivery services: For sending order confirmations and license keys

These parties are contractually obligated to protect your data and use it only for the purposes we specify.

4.2 Legal Requirements

We may disclose information if required by law, court order, or government inquiry, including:

• Responding to subpoenas or legal investigations
• Complying with regulatory agencies
• Protecting against fraud or unauthorized transactions
• Enforcing our agreements and protecting our rights

5. Data Security

5.1 Security Measures

We implement industry-standard security measures to protect your data:

• SSL/TLS Encryption: All data transmitted between your browser and our servers is encrypted (HTTPS)
• Secure Payment Gateways: PCI DSS-compliant processors (Razorpay & PayPal)
• Restricted Access: Only authorized staff can access customer data
• Database Encryption: Data stored on our servers is encrypted
• Firewalls & Monitoring: Network protections and security monitoring systems

5.2 Disclaimer

While we implement industry-standard protections, no system is 100% secure. We cannot guarantee absolute security of your information. You are responsible for maintaining the confidentiality of your login credentials.

6. Cookies

What Are Cookies?

Cookies are small text files stored on your device that remember information about your browsing activity. We use cookies to:

• Enhance user experience: Maintain your login session and shopping cart
• Analyze traffic patterns: Understand how visitors use our website
• Personalize content/ads: Show you relevant product recommendations

Your Cookie Choices

You may disable cookies via your browser settings, but this may limit site functionality. You can:

• Manage cookies in your browser settings (Chrome, Firefox, Safari, Edge)
• Install Google Analytics Opt-Out browser extension
• Send a “Do Not Track” signal from your browser

Note: Disabling essential cookies may prevent you from logging in or completing checkout.

7. Third-Party Links

Our website may link to external sites (social media, payment processors, etc.). ByDigitalTreasures is not responsible for the privacy practices of third-party websites.

When you visit external links, their privacy policies apply. We recommend reviewing their policies before providing personal information.

8. Children’s Privacy

We do not knowingly collect data from individuals under 13. If you believe a child has provided information unintentionally, please contact us immediately at support@bydigitaltreasures.com.

For ages 13-18 (Minors): We require parental consent before collecting personal information from minors.

9. Changes to This Policy

We reserve the right to update this Privacy Policy at any time. Changes will be posted on this page with a revised “Last Updated” date.

Your continued use of our Services constitutes acceptance of changes. We recommend reviewing this policy periodically to stay informed about how we protect your information.

10. Your Rights

You have the following privacy rights:

• Request access: Request a copy of the personal information we hold about you
• Request deletion: Request deletion of your personal data (subject to legal retention requirements)
• Update/correct: Update or correct inaccurate information in your account
• Withdraw consent: Withdraw consent for marketing emails anytime (one-click unsubscribe)
• Data portability: Request your data in a portable, machine-readable format

To exercise these rights, contact us at support@bydigitaltreasures.com with “Privacy Request” in the subject line.

11. Contact Us

For questions, requests, or concerns, reach us at:

Email: support@bydigitaltreasures.com
(Response within 24 hours)

Telegram (24/7 Live https://t.me/bydigitaltreasures

When contacting us, please include:

• Your registered email address
• Your order number (if applicable)
• Specific details about your privacy request

12. Compliance with Indian Laws

ByDigitalTreasures complies with relevant Indian data protection and e-commerce regulations, including:

• Information Technology Act, 2000
• Consumer Protection Act, 2019
• RBI Payment and Settlement Systems Act, 2007
• GST Regulations

Thank you for trusting ByDigitalTreasures with your personal information. Your privacy and data security are fundamental to our commitment to you.